Privacy Policy

Effective Date: May 15, 2025

Introduction

Thank you for using Recon Rev. This Privacy Policy explains how Recon Rev ("we," "our," or "us") collects, uses, shares, and protects information when you use our Recon Rev platform, mobile applications, and related services (collectively, the "Services").

By using the Services, you consent to the data practices described in this Privacy Policy. Our Services are not directed to individuals under the age of eighteen (18). If you are under eighteen, do not provide personal information to us.

Information We Collect

Information You Provide

We collect information you choose to provide when you:

• Register for our Services, including name, email address, phone number, and dealership information
• Create and configure your user profile
• Add dealership or vendor information
• Enter vehicle details including VIN numbers, license information, and vehicle specifications
• Upload images or other media during vehicle inspection or documentation
• Create or respond to work orders, quotes, or other service-related communications

Automatically Collected Information

We automatically collect certain information when you use our Services, including:

• Device information (device model, operating system, browser type)
• IP address and general location data
• App usage data and interaction with features
• Session data including dates and times of access
• Log data and error reports

Location Information

With your permission, we collect precise location information to:

• Locate nearby vendors for vehicle services
• Facilitate transport tracking
• Provide location-based features related to dealership operations

You can disable location services through your device settings, but this may limit certain features.

Camera and Media

With your permission, we access your device camera and media storage to:

• Capture images for vehicle inspection and documentation
• Upload relevant documents
• Store media related to vehicles and work orders

How We Use Data Technologies

Cookies and Local Storage

We use cookies and local storage to:

• Maintain your authentication session
• Remember your preferences
• Optimize performance of our application
• Store necessary application data locally

Mobile Device Access

Our app requires access to various device features, including:

• Camera for capturing vehicle images
• Location services for vendor proximity and transport features
• Local storage for offline functionality
• Push notifications for alerts and updates on vehicle status

Background Processing

Our app may perform background operations to:

• Sync data when connectivity is restored
• Provide notifications about vehicle status changes
• Update information even when the app is not actively being used

How We Use Your Information

We use collected information to:

• Provide and improve our Services
• Manage user accounts and authentication
• Process and track vehicle reconditioning workflows
• Connect dealerships with service vendors
• Generate reports and analytics on reconditioning processes
• Communicate with you about our Services
• Troubleshoot issues and optimize performance
• Ensure the security of our platform

Information Sharing

We may share information in the following circumstances:

Within the Platform

• Between authorized users within your dealership
• With vendors you choose to interact with for services
• With transport providers involved in your vehicle workflows

Service Providers

We may share information with third-party service providers who perform services on our behalf, including:

• Cloud hosting and storage providers
• Analytics services
• Communication and notification services
• Payment processors

These providers are contractually obligated to use information only for the purposes of providing services to us.

Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

Legal Requirements

We may disclose information if required by law, legal process, or government request, or to protect our rights, property, or safety, or that of our users or others.

Data Security

We implement reasonable technical, administrative, and physical safeguards designed to protect your information. However, no security system is impenetrable, and we cannot guarantee the security of our systems 100%.

Your Choices and Rights

You have several choices regarding your information:

• Access and update your account information through the app settings
• Opt out of marketing communications
• Control app permissions through your device settings
• Request deletion of your account and associated data

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence, where data protection laws may differ.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. The date at the top indicates when it was last revised. Significant changes will be notified to you through the app or email.

Contact Us

By using Recon Rev, you acknowledge that you have read and understood this Privacy Policy.